Customer Help

If talking to a real-life human is more your thing,
you can reach our Customer Happiness Team via email (below).

How can we help?


Where are you located?

We are located in SE New Mexico!

Shipping + Delivery

When will my order ship?

All orders placed will be processed within 3-5 business days via USPS. If a different postal carrier needs to be used please contact us immediately so we can work on getting a quote. All orders are shipped with tracking provided via email.

We HIGHLY recommend purchasing insurance for your package. Route shipping insurance is available at checkout.

Please be sure your shipping address and contact info are correct at checkout. For speedy checkouts make things easier by creating an account on our site.

Once your order leaves our hands it is no longer under our care. Two Rivers Trading Company is NOT responsible for any lost and/or stolen packages.

Get in touch

Have questions about your order, or a general enquiry?